ADP Canada Happiness@Work Index: The end of summer sees happiness levels fall

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September 2023

The ADP Canada monthly Happiness@Work Index (“Index”) for September reports a slight decrease from August, though measuring on par with the Index benchmark of 6.7/10 from November 2022. The only workers reporting an increase in their Work Happiness Score for this month are Millennials and those located in Atlantic Canada. The National Work Happiness Score for September 2023 is 6.7/10, representing a decrease of 0.1 from August 2023.  

September 2023 Happiness@Work Index Highlights

  • National Work Happiness Score:                                               6.7/10 (-0.1) *
  • Indicator Breakdown
    • Primary Indicator:                                                           6.9/10 (-0.1) *
    • Secondary Indicators:
      • Work-Life Balance and Flexibility:              6.9/10 (-0.1) *
      • Recognition and Support:                             6.6/10  
      • Compensation and Benefits:                       6.2/10 (-0.1) *
      • Options for Career Advancement:            6.0/10 (-0.1) *

The September Index reveals that the primary indicator of worker happiness is at 6.9/10, a decrease of -0.1 from August (7.0/10), and means that 44 per cent of workers in Canada say they feel satisfied with their current role and responsibilities. The top secondary indicators continue to be work-life balance and recognition.

The September Index also reveals negative changes for most workers in Canada across generations and regions around their feelings of happiness in the workplace:

National Work Happiness Score: Generational Snapshot

  • Boomers (59+):                 7.0/10 (-0.5) *
  • Gen-Z (18-26):                   6.8/10 (-0.1) *
  • Millennials (27-42):        6.8/10 (+0.1) *
  • Gen-X (43-58):                   6.5/10 (-0.1) *

Regional Work Happiness Score Snapshot

  • Atlantic Canada:               7.0/10 (+0.2) *
  • British Columbia:             6.9/10
  • Québec:                               6.8/10 (-0.3) *
  • Alberta:                               6.7/10 (-0.1) *
  • Ontario:                               6.6/10 (-0.1) *
  • Sask/Manitoba:                6.4/10 (-0.2) *

*Variation against August 2023 scores.

For further information about the September Happiness@Work Index, click here.

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