Only 31% of employees experience inclusive team norms at work: Survey

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February 2022

As the workplace continues to change during the pandemic, data show it’s crucial for team leaders and members to act inclusively to advance gender equity and increase employee engagement and innovation, according to a new global study from Catalyst.

The study, Three Inclusive Team Norms That Drive Success, surveyed 4,300 employees in countries around the globe and features data breakouts for 14 main countries by gender (and race or ethnicity where data are available). They found three specific inclusive team norms that boost key indicators of team success across a diverse set of populations and industries: promote expressions of difference; foster a team coaching climate; and codify fair team decision-making practices.

Catalyst researchers Sheila Brassel, PhDTara Van Bommel, PhD, and Kathrina Robotham, PhD, found that these norms – defined as informal expectations that dictate how we should and should not behave at work – drive team problem-solving, innovation, and citizenship, as well as individual work engagement and overall experiences of inclusion at work.

The report also notes that leaders and team members who are building inclusive teams in hybrid workplaces should implement a remote-first approach – with policies and practices developed to include their colleagues working from different locations or schedules. This enables the team to establish communications practices and processes, including written records, to encourage better collaboration.

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