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LifeWorks released its monthly Mental Health Index™ that showed that 20 percent of Canadians that have experienced increased conflict and/or aggression at work have a mental health score more than 10 points below the national average. Additionally, 34 percent of Canadians indicate their organization does not provide training, coaching or support to help deal with workplace conflict and/or aggression.
The Index found that Canadian workers are still under strain with an unfavourable mental health score.
• The Mental Health Index™ score for May 2022 is 64.9 points out of one hundred, remaining nearly unchanged from April’s score of 64.8 points.
Many Canadians are experiencing increased conflict and/or aggression at work, with a lack of organizational support to help navigate
• Twenty percent of Canadians have experienced increased conflict and/or aggression when dealing with the public or clients. This group has a mental health score of 54.1.
• Women are 40 percent more likely than men to have experienced increased conflict and/or aggression from the public or clients.
• Managers are 60 percent more likely than non-managers to have experienced conflict and/or aggression when dealing with the public or clients.
• Thirty-four percent of individuals indicate their organization does not provide training, coaching or support to help deal with conflict and/or aggression, 44 percent indicate their organization does provide this and 21 percent are unsure.
To read the full Canadian LifeWorks Mental Health Index report, click here.
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