ADP Canada Happiness@Work Index shows Gen Z feeling less happy

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April 2023

The ADP Canada Happiness@Work Index (“Index”), is a monthly measure that examines the happiness of Canadians in the workplace, including employees and self-employed individuals.

The April Index shows Gen Z workers and those located in Québec and the Prairies saw the sharpest decrease in their Work Happiness Scores, when compared to March.

The National Work Happiness Score for April 2023 is 6.6/10, representing a decrease of 0.1 points from March 2023.  

The April Index reveals that the primary indicator of worker happiness is at 6.8, a decrease from March (7/10). This indicates that in April, over two-fifths (43%) of working Canadians are feeling very happy with their current role and responsibilities. Work-life balance and recognition continue to be the top secondary indicators driving workplace happiness in April. For the second consecutive month, opportunities for advancement and compensation and benefits received the lowest levels of satisfaction in April, driving the overall score down.

About the Happiness@Work Index Methodology

The Happiness@Work Index is measured monthly through a survey fielded by Maru Public Opinion on behalf of ADP Canada and is undertaken by the sample and data collection experts at Maru/Blue. The survey is run in the first week of each reported month for consistency purposes and asks over 1,200 randomly selected employed Canadian adults (including both employees and self-employed individuals) who are Maru Voice Canada online panelists to rate workplace factors on a scale from 1 to 10. Discrepancies in or between totals when compared to the data tables are due to rounding. 

The results are weighted by education, age, gender and region (and in Québec, language) to match the population, according to Census data. This is to ensure the sample is representative of the entire adult population of Canada. For comparison purposes, a probability sample of this size has an estimated margin of error (which measures sampling variability) of +/-2.8%, 19 times out of 20.  

For further details about the index, click here.

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